Shipping Policy

Our estimated fulfillment and delivery times within the continental United States are:

• Product Fulfillment: 2-7 business days

• Shipping and Delivery: 3-8 business days (depending on the most efficient delivery method)

On average, orders are shipped within 3 days of being placed. You should receive an email with your shipment notification.

INTERNATIONAL SHIPPING:
We currently only offer shipping to locations within the continental United States. Sign up for our newsletter to get updates on new locations as we add them.

ORDER NEVER ARRIVED:
Oh no! If your order never arrived, please let us know! Grab your shipping confirmation and check that you entered the correct address. If the address was incorrect, we'd be happy to send another order to the correct address, however, it will have to be at your cost. If the shipping address was correct, email us at hello@katesmithcompany.com with your order number and we'll get you sorted out.